For awhile now I've talked about my dislike of our windows throughout our house. Although we haven't blogged about the process, we've been having quotes for over a year done from window companies in Toronto. And, after each company would come and go, I got more upset at the process. It is because of the bad experiences we had, I knew that once I found the right company I really wanted to blog about the process and our experience.
The common denominator throughout the quote process was that each company exercised awful sales tactics. Something I hadn't seen in any other industry in our home reno process. One company was a downright bully, rude, aggressive and sexist. (Aubrey was at work when he came to the house, and I really should have asked the salesman to leave, but he was so aggressive.) Needless to say, that was the last company that I even invited over because I was so spooked, and upset by how awful he was. (He called one night at 9pm and yelled, yes yelled at Aubrey because we chose not to go with him. Yeah, that is an awesome sales tactic) Even when some of the quotes were alright, I didn't like the people. I didn't trust them. So this brings us to today.
So I hope you take away something valuable as I show our process of window design/picking in upcoming posts, and also take something away from hearing about our awful year of searching for a company. xo Lindsay